Quality Management and Processes
The most useful articles in regards to Quality Managemen and Quality Processes in construction projects (and not only).
How to Measure Quality in Construction Projects
By Pavlos Inglesis
One of the main difficulties and differences between the construction industry compared to the typical controlled manufacturing environment, is the way things are measured and monitored. If you are working in a quality role in construction, then you know the inherent difficulties on how to measure quality in construction projects and how challenging it can … Read more
What is an NCR in Construction
By Pavlos Inglesis
NCR is one of the most fundamental tools for Quality Management and Quality Control in modern Construction Projects. Because it actually has a very bad reputation as an acronym in the industry, it is important to understand how it can actually be used in construction today and how a construction project and a construction company can benefit … Read more
Quality Toolbox Talk Topics in Construction
By Pavlos Inglesis
A Quality Toolbox Talk in Construction can be an essential tool, as these presentations are usually the best way to deliver a message in regards to quality management or quality control in construction and to brief the teams on and off site for something that occured, an NCR in construction or to prepare them for … Read more
How To Close an NCR in Construction
By Pavlos Inglesis
By far the best way to close an NCR in construction is by following up the actions that have been agreed and then make sure they have been implemented. This obviously sounds easier than it is in reality, as there might be several different teams involved and even several different companies in many cases that … Read more
7 Types of Construction Audits
By Pavlos Inglesis
Construction Internal Audits are an integral part of any Quality Management System (QMS) and a fundamental requirement of the ISO:9001 Standard. However, things can be quite different if the audit refers to the quality management system (QMS) of a project or of a construction company. Carrying out Internal Audits is critical for the identification of … Read more
7 Quality Metrics in Construction Projects
By Pavlos Inglesis
There are lots of Quality Metrics in construction projects that can assist in monitoring the performance of a project or a company. Among the many types of statistics that are being kept and followed up during the construction of a Project, quality metrics are often overlooked or not given the importance they should have. In … Read more
Quality Dashboard for Construction Projects
By Pavlos Inglesis
Directors love them. Project Managers love them. Clients love them. Everybody loves fancy Dashboards with statistics and charts nowadays! Everybody loves KPIs! Or are they? To be fair, Dashboards provide a simple way of representing useful Data and information to the decision-makers and thus they should be simple, concise and provide only the data that … Read more
7 Tips for proper Document Controlling in a construction site
By Pavlos Inglesis
Document Control in a construction site is a very critical process and not settng it up properly from day 0 of the project, could have significant implications to the final product (or project ). It’s also a quality procedure that needs to be written (and most of the times approved by the Project Manager/Client of … Read more
Why I hate CARs and why you Should Avoid them
By Pavlos Inglesis
CAR is a well known abbreviation to everyone who works in a Quality- related role across all industries (and not only in construction). CAR stands for “Corrective Action Report”. Corrective Actions are probably representing the essence of Quality Management and Lean techniques: you should provide a solution that will fight the root cause of the … Read more
How BIM technology can transform Quality Management in Construction Industry
By Pavlos Inglesis
BIM Technology is becoming more and more a reality in the construction industry every day. It’s definitely the most attractive innovation we’ve seen in the industry since the CAD technology swept away pencils, rulers and rapidographs that were the norm after WW2. We have all probably heard about the ways that BIM could transform the … Read more
5 Ways To Raise Quality Awareness At Your Site
By Pavlos Inglesis
So,you are the new Quality Manager of a new amazing construction project. Great! You probably want to build a great relationship with your Client and their representatives, you would like to focus on engaging your workforce into a “quality” and “Right First Time” culture, promote a proactive approach within the construction teams and finally handover … Read more
The 2 Main Categories of NCRs in a Construction Site
By Pavlos Inglesis
An NCR (nonconformity Report) is a nightmare for everyone in the construction industry (but really it shouldn’t be…). It’s a nightmare for the teams on-site because their work is being judged and they probably have to spend time (and money…) to rework or repair. It’s a nightmare for the commercial teams of a Project because … Read more
Management Review Meetings in a Construction Project
By Pavlos Inglesis
Management Review is definitely a clear and important requirement of the ISO:9001 standard. And I want to be clear from the start: it is a boring and sometimes unnecessary requirement in my opinion. Many people in the construction industry believe that the Management Review in the form of a 6-month or annual meetings is a … Read more
Quality Procedures for a Construction Project
By Pavlos Inglesis
In order for a construction company or a construction project to function properly, internal processes and procedures that set up the framework of its basic operational activities are almost always required. ISO:9001 clearly specifies which Procedures need to be documented in order to fulfil the standard’s minimum requirements. These are the following 5: Taking into … Read more
Top 10 typical NCRs in a Construction Project
By Pavlos Inglesis
Construction industry is one of the most unpredictable and exciting environments to work in. But at some point, we have to accept the fact that there will be problems (or as we call them nonconformities in quality management), there will be things that will go wrong and we should be there to fix them and … Read more
What is “Quality” in a Construction Project…?
By Pavlos Inglesis
In the 60′s and 70′s, there has been a real revolution in the mass production of products like cars with the introduction of Lean Quality Management (or Total Quality Management – TQM). Toyota famously led the way on that. What was the concept behind it? You may do mistakes but when you do them, try … Read more