Nonconformances and Failures

The most useful articles in regards to NCR Management, failures and corrective actions in construction projects (and not only).


ISO 9001 Nonconformity and Corrective Action: A Practical Guide

By Pavlos Inglesis

ISO 9001 nonconformity and corrective action process

A practical guide to managing ISO 9001 nonconformities, including containment, correction, root-cause analysis, corrective action and effectiveness review.


Non-Conformance Report (NCR) in Construction: Process, Examples and Template

By Pavlos Inglesis

Construction worker inspecting faulty brickwork while reviewing a non-conformance report marked with a red X. NCR in construction

An NCR in construction is a Non-Conformance Report, also written as a Nonconformity Report. It records work, materials, documents or processes that do not meet an approved requirement and controls the issue until it has been corrected, verified and properly closed. The requirement may come from an approved drawing, specification, contract, code, standard, Inspection and … Read more


How to Close an NCR in Construction: 7-Step Process, Evidence and Example

By Pavlos Inglesis

ncr in construction

The best way to close an NCR in construction is to make sure that the agreed correction and corrective actions have been completed, supported by appropriate evidence and verified by the people authorised to approve the closure. This sounds relatively simple, but the reality can be very different. Several departments, contractors, designers, consultants and client … Read more


Why I hate CARs and why you Should Avoid them

By Pavlos Inglesis

sakichi toyoda

CAR is a well known abbreviation to everyone who works in a Quality- related role across all industries (and not only in construction). CAR stands for “Corrective Action Report”. Corrective Actions are probably representing the essence of Quality Management and Lean techniques: you should provide a solution that will fight the root cause of the … Read more


The 2 Main Categories of NCRs in a Construction Site

By Pavlos Inglesis

ncr construction project

An NCR (nonconformity Report) is a nightmare for everyone in the construction industry (but really it shouldn’t be…). It’s a nightmare for the teams on-site because their work is being judged and they probably have to spend time (and money…) to rework or repair. It’s a nightmare for the commercial teams of a Project because … Read more


Top 10 typical NCRs in a Construction Project

By Pavlos Inglesis

ncr in construction

Construction industry is one of the most unpredictable and exciting environments to work in. But at some point, we have to accept the fact that there will be problems (or as we call them nonconformities in quality management), there will be things that will go wrong and we should be there to fix them and … Read more