The largest online resource about Management Systems

Clear, practical guidance for professionals implementing ISO standards and managing Quality, Sustainability and Health & Safety on construction and other industries.

ISO 9001 • Construction quality • Audits • NCRs • Templates

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These cornerstone guides connect the requirements of the standards with the work quality managers, engineers, auditors and project teams carry out every day.

• ISO 9001 practical guide — understand the standard and build a useful QMS.
• Construction Quality Management Hub — inspections, NCRs, audits, RFIs, records and handover.
• Inspection and Test Plans — acceptance criteria, hold points and inspection records.
• Nonconformances and corrective action — control problems, investigate causes and prevent recurrence.
• Quality audits — plan audits, gather evidence and verify actions.

ISO 9001 and quality management

ISO 9001 provides a framework for managing processes, meeting customer requirements, evaluating performance and improving the organisation. The challenge is turning formal requirements into a system that people can actually use.

QIC explains the standard in direct language and connects each requirement to practical activities such as process control, supplier evaluation, document control, internal audits, corrective action and management review.

Quality management in construction

Construction projects bring together changing teams, multiple subcontractors, technical specifications, design changes and large volumes of inspection and handover evidence. Quality cannot be managed by the quality department alone.

An effective project system connects requirements, responsibilities, planning, document control, procurement, inspections, nonconformities, records and improvement. It also makes expectations clear to the people carrying out the work.

Management-system standards

Many organisations operate more than one management-system standard. QIC is building a practical library covering the standards and common processes that quality, environmental and health-and-safety professionals manage.

• ISO 9001 — Quality Management
• ISO 14001 — Environmental Management
• ISO 45001 — Occupational Health and Safety
• Integrated Management Systems

Templates and tools

Understanding a requirement is the first step. These editable resources help you put it into practice.

• Free Inspection and Test Plan template
• Free ISO 9001 Starter Checklist
• 12 Essential Construction Quality Documents Pack
• Browse the QIC Template Shop

Browse the QIC library