Pavlos Inglesis 
Management Review is definitely a clear and important requirement of the ISO:9001 standard. And I want to be clear from the start: it is a boring and sometimes unnecessary requirement in my opinion. Many people in the construction industry believe that the Management Review in the form of a 6-month or annual meetings is a … Read more
In order for a construction company or a construction project to function properly, internal processes and procedures that set up the framework of its basic operational activities are almost always required. ISO:9001 clearly specifies which Procedures need to be documented in order to fulfil the standard’s minimum requirements. These are the following 5: Taking into … Read more
Construction industry is one of the most unpredictable and exciting environments to work in. But at some point, we have to accept the fact that there will be problems (or as we call them nonconformities in quality management), there will be things that will go wrong and we should be there to fix them and … Read more
In the 60′s and 70′s, there has been a real revolution in the mass production of products like cars with the introduction of Lean Quality Management (or Total Quality Management – TQM). Toyota famously led the way on that. What was the concept behind it? You may do mistakes but when you do them, try … Read more